Effective Date: 11/19/25

SW Bells and Carillons (“we,” “us,” or “our”) operates the website www.swbellsandcarillons.com. We respect your privacy and are committed to protecting the personal information you may share with us. This Privacy Policy explains what information we collect, how we use it, and how it relates to our role as an authorized representative for Chime Master and other manufacturers we may represent.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form

• Request product information

• Request service, maintenance, or support

• Communicate with us by phone, email, or through the website

This information may include your name, organization, phone number, email address, and any details related to your inquiry.

We do not collect payment information or financial data through our website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to inquiries

• Provide product or service information

• Coordinate demonstrations, proposals, or service requests

• Forward necessary information to Chime Master or other represented manufacturers to support your request

We do not sell, rent, or share your information with outside parties except as required to serve your inquiry.

3. Relationship With Chime Master and Other Vendors

SW Bells and Carillons acts as an authorized representative for Chime Master and may represent additional manufacturers.

All invoices, payments, product fulfillment, warranties, and official service agreements are provided directly by Chime Master or the respective represented company, not SW Bells and Carillons.

Any personal information required for billing, payment, or warranty registration will be handled by those companies in accordance with their own privacy policies.

4. Cookies & Analytics

Our website may use basic analytics tools or standard cookies to track website performance and improve user experience. These tools do not collect sensitive personal information.

5. Data Security

We take reasonable measures to protect the information you share with us. However, no internet-based service can guarantee absolute security.

6. Your Choices

You may request that we update or delete your information at any time by contacting us directly.

7. External Links

Our website may contain links to Chime Master or other manufacturers we represent. We are not responsible for their privacy practices or content.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your information is used, please contact:

SW Bells and Carillons
Fort Worth, Texas
512-750-6389
ARebber@swbellsandcarillons.com